Service Policy
Last updated October 2026
PitStop Auto Glass LLC provides mobile windshield chip and crack repair, scratch repair, headlight restoration, and protective glass treatment in Martinsburg, WV and Winchester, VA, plus surrounding areas.
Quotes & Pricing
- Prices listed on our website are standard rates. Your final price is confirmed before any work begins.
- Scratch repair is quoted case by case. Sending a photo is the fastest way to get a quote.
What Repair Can and Can't Do
- No repair is completely invisible. A small scar will remain where the damage was.
- Not all damage can be repaired. If yours can't, we'll tell you straight before starting.
- Repair stops damage from spreading but does not make glass brand new.
20-Year Warranty
Our repairs are backed by a 20-year warranty. If you have a concern about a repair we did, contact us with a photo and we'll make it right.
Mobile Service
- We come to your home or work. Please make sure the vehicle is accessible at the scheduled time.
- Repairs may be rescheduled for rain or extreme weather.
Payment
Cash and cards are accepted. Payment is due when the repair is complete.
Cancellations
If you need to cancel or reschedule, please call or text us as early as you can.
Questions? Call or text (681) 242-9033 or email kody.kernan@gmail.com.
